The system, which is powered by Tellme, uses speech recognition technology to retrieve results. The free service helps users find a business, or receive a text message with a link to a map. It also includes star ratings of businesses based on reviews from others. [...]

How does it work? Users dial 1-800-Bing 411 (1-800-246-4411) from any phone and give the system the information they’re seeking. Bing 411 will give you directions over the phone (you can stop and repeat the directions several times, if needed). Or users can request them via text message.